Terms of Use

Surveillance One, Inc.

Last updated: June 30, 2026

URL: https://survone.com/terms

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1. Acceptance of These Terms

These Terms of Use (“Terms”) govern your access to and use of the website located at https://survone.com and any related pages, content, forms, and services we provide (collectively, the “Website”), operated by Surveillance One, Inc. (“Surveillance One,” “we,” “us,” or “our”).

By accessing or using the Website, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Website.

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2. Who We Are

Surveillance One, Inc.

National Headquarters: 3000 Airport Dr, Suite 405, Erie, CO 80516

Phone: 1-888-825-7425

Email: support@survone.com

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3. Eligibility

The Website is intended for business users and is not directed to children. By using the Website, you represent that you are at least 18 years of age and have the authority to enter into these Terms, including on behalf of any organization you represent.

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4. Use of the Website

We grant you a limited, non-exclusive, non-transferable, revocable permission to access and use the Website for lawful, informational, and business purposes. You agree that you will not:

• Use the Website in any unlawful manner or in violation of these Terms;

• Access, monitor, scrape, or copy any content using automated means (including bots, crawlers, or data-mining tools) without our prior written consent;

• Attempt to gain unauthorized access to the Website, related systems, or any data;

• Interfere with or disrupt the operation, integrity, or security of the Website;

• Reverse engineer, decompile, or attempt to derive source code from any part of the Website, except as permitted by law;

• Submit false, misleading, or unlawful information, or impersonate any person or entity;

• Upload or transmit any malware, harmful code, or material that infringes the rights of others.

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5. Intellectual Property

The Website and all content on it — including text, graphics, logos, images, designs, methodologies, and the names “Surveillance One,” “S1,” and related marks — are owned by or licensed to Surveillance One and are protected by intellectual property laws. Except for the limited permission granted above, no rights are transferred to you. You may not reproduce, distribute, modify, or create derivative works from any Website content without our prior written consent.

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6. Submissions, Forms, and Communications

When you submit information through a form, contact page, or other communication channel, you are responsible for the accuracy of that information. Please do not submit confidential or sensitive personal information through Website forms. Submitting a form or otherwise contacting us does not create any professional, contractual, or other relationship until a separate written agreement is executed.

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7. Third-Party Services and Links

The Website uses third-party services, including Google Analytics, Google Tag Manager, Google reCAPTCHA, and Google Fonts, and may contain links to third-party websites. We are not responsible for the content, policies, or practices of third parties. Your use of Google services is also subject to the Google Privacy Policy and Terms of Service. Please review our Privacy Policy for information about cookies and your consent choices.

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8. Disclaimers

The Website and all content are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Website will be uninterrupted, secure, or error-free, or that any information on it is complete or current. Any reliance you place on Website content is at your own risk.

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9. Limitation of Liability

To the fullest extent permitted by law, Surveillance One and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising out of or related to your use of (or inability to use) the Website. To the fullest extent permitted by law, our total liability for any claim arising out of or related to the Website will not exceed one hundred U.S. dollars (US $100).

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10. Indemnification

You agree to indemnify and hold harmless Surveillance One and its officers, employees, and affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Website or your violation of these Terms.

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11. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect information, including our use of cookies and consent tools. SMS communications are governed by our SMS Terms of Use.

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12. Governing Law and Venue

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. Subject to the arbitration provision below, you agree that any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Colorado, and you consent to their jurisdiction.

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13. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to have a jury trial.

Any dispute, claim, or controversy arising out of or relating to the Website or these Terms (a “Dispute”) will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court, except that either party may bring an individual claim in small-claims court where eligible.

The arbitration will take place in Colorado, or as otherwise agreed by the parties, and may be conducted by phone, video, or written submissions where permitted. The arbitrator’s decision will be final and may be entered as a judgment in any court of competent jurisdiction.

Class Action and Jury Waiver. To the fullest extent permitted by law, all Disputes will be arbitrated on an individual basis only. You and Surveillance One each waive any right to participate in a class, collective, consolidated, or representative action, and each waive the right to a trial by jury.

If any portion of this Section 13 is found unenforceable, that portion will be severed and the remainder will continue to apply, except that if the class-action waiver is found unenforceable as to a particular claim, that claim will proceed in court.

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14. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

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15. Miscellaneous

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any right or provision is not a waiver of that right or provision. These Terms, together with the Privacy Policy and any applicable SMS Terms, constitute the entire agreement between you and Surveillance One regarding the Website. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

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16. Contact Us

If you have questions about these Terms, contact:

Surveillance One, Inc.

Phone: 1-888-825-7425

Email: support@survone.com

Website: https://survone.com